Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Name, email address, and contact information
  • Company information and job title
  • SOP content and documents you create or upload
  • Payment and billing information
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our SOP management services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your consent
  • To service providers who assist us in operating our platform
  • To comply with legal obligations or protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis
  • Secure data centers and infrastructure

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your personal data
  • Portability of your data
  • Objection to processing

To exercise these rights, please contact us at privacy@sopmanager.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us:

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